Frequently Asked Questions
Everything you need to know about shopping with Fittes.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for most items in their original, unused condition. Please visit our returns portal to initiate a request and receive a prepaid shipping label.
Which payment methods do you accept?
Fittes accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I change or cancel my order after it has been placed?
Because we process orders quickly, you have a 60-minute window after placement to modify or cancel your order. Please contact our support team immediately for assistance.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How can I track the status of my shipment?
Once your order ships, you will receive an email with a tracking link. You can also log in to your Fittes account and view your order history for real-time updates.